Hey there, I feel your pain - losing important files is a nightmare. I’ve had a similar experience and can share a bit on PITS Global Data Recovery Services. So, I used them a few years ago when my external drive decided to quit on me. Overall, they did a decent job recovering my data, but there were a few things worth noting.
First off, PITS Global is pretty professional in their approach. They kept in touch throughout the process and explained each step to me. Their customer support was on point, answering all my questions and providing regular updates. However, it wasn’t the cheapest option out there. The cost can add up depending on the extent of the damage and how much data needs to be recovered.
The process was a bit longer than I expected. They ran diagnostics and gave me a quote which took about a few days. Once I approved the quote, it took another week to get my data back. If you’re in a hurry, take this into account.
Now, about the results - they recovered about 85% of my data, which was a mixed bag of success and failure. Most of the critical files were back, but a few were corrupted and unusable.
So, PITS Global bacause they had a good reputation, but honeslty, thats not the only option. You might want to consider software solutions too. There’s this software called Disk Drill
(check them out at https://www.cleverfiles.com/). It’s a data recovery tool that’s pretty solid for end-users. Super straightforward and supports a wide range of file types and storage devices. Plus, it’s a lot quicker and cheaper to run through a recovery software if the data loss isn’t from hardware failure.
With Disk Drill, you just install it on your computer, plug in your external hard drive, and follow the instructions. It has a nice interface and does an excellent job of scanning and retrieving lost files. I’ve used it a couple of times, and it’s honestly saved my skin.
To wrap up, PITS Global is reliable but pricey and can take a bit of time. If the data isn’t urgently needed or the drive has physical damage, they’re a solid choice. But if you want to try a quicker and more cost-effective solution first, give Disk Drill a shot. It’s pretty user-friendly and has a good recovery success rate.
Hope this helps!